Feedback is the breakfast of a champion.

Do you what a kitten needs to catch a mouse?
Cheese? I hear you thinking. No, the cat has to be hungry. She needs the will to win.
Sometimes the cat will win. And get a delicious meal. Sometimes she will loose. But does she gives up? I hope not, she would die from starvation..

Feedback is the breakfast of a champion.
But we’re scared. Scared of not getting accepted. We don’t dare to give feedback. Because we are scared they won’t accept our comments.
The irony is that most complaints are due to the fact that we don’t dare to say things. Important things. The truth.
We should all learn to communicate more. Getting the truth out there is a service point.

But we’re scared. In a conversation we will change our personality so the other person(s) would accept us. It’s a thing we like to call empathy.
Sometimes we need to talk to another person in a correcting way. When that happens we don’t always seek acceptation. But you can say it in a way both persons become a better person out of it. When it happens to you, accept it. Deal with it. Evolve.

—————————————————>
0                                                     10
Popular                                       Respect
Emphatic                                Own Identity
Moving towards 10 is a positive evolution. But do mind the situation, sometimes it’s better to act ‘popular’. “Conceptual Intelligence” is important.

Where are you on the axis?

In a relation with other people or companies sometimes problems occur. That’s normal. If it only happens once in a while, there is no real problem. But when it becomes a structural problem, act! Remember what you already did for them. And tell them. Be aware of the ‘take it for granted’-syndrome.

If you ever get the question from someone who wants you to do something, while you told him you weren’t going to do anything this week(end), maybe you should do it anyway. Just this once. Of course not all the time. But this once, why not? Tell him / her this is an exception, and he / she should be happy you are doing it anyway. Next time he/she asks something, tell them all the things you already done for him. And don’t be afraid to keep on repeating it. You’ve done it to help them. They should be happy about it. And you should get respect.

These are emphatic people: they
* ask questions
* listen
* show mercy
* have a good memory, and remember details
* have intuition

These are projective people: they
* stand out of most people
* are leaders

You should be projective when people are in doubt. Be firm when you want to get something done (by others).
Start with a global intention. Only when they are really interested and promise things you can offer them discounts or other benefits. People tend to like a little mystery. Tell them you can still fine tune your offer when they act fast. But don’t show them your offer in detail till they decided. It can only ruin things. We should all watch things a little longer from a distance before we close in.

Remember, those who are nice go to heaven. Those who aren’t get everywhere.